Privacy policy

At Coolant Supply by Winona Van Norman, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or otherwise interact with our services.

Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect information that you provide directly to us. This may include your name, billing and shipping address, email address, phone number, payment information, and other information necessary to process your order or provide customer support.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to process and fulfill your orders, provide customer service, communicate with you about your orders or inquiries, improve our website and services, prevent fraudulent or unauthorized activity, and comply with applicable legal and regulatory requirements.

We may also use your information to send you promotional or marketing communications when permitted by applicable law. You can unsubscribe from marketing communications at any time by following the instructions included in those communications.

Payment Information

Payments made through our website are processed through third-party payment providers. We do not generally store your complete payment card information on our own systems. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our website, and improve your browsing and shopping experience.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

Sharing Your Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include payment processors, shipping and delivery providers, website and e-commerce service providers, analytics providers, and customer support services.

We may also disclose personal information when required by law, legal process, governmental request, or when we believe disclosure is necessary to protect our rights, customers, business, or website.

We do not sell your personal information for monetary consideration.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Services and Links

Our website may use third-party services or contain links to websites operated by third parties. These third parties may collect and process information according to their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites or services.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing activities.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws. Any updates will be posted on this page, and the revised policy will include an updated effective date where appropriate.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: jmassol@winonavannorman.com